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FAQs

General

Are all our straps/bands interchangeable?

How do I change my interchangeable strap bands?

How do I adjust the length of the stainless steel mesh band?

Are the watches waterproof?

How do we care for our leather straps?

How do we become a stockist?

I'm a blogger and I would like to collaborate with Cazar The Label

What quality of watch can I expect to buy from Cazar?

How do I change/use the chronograph dials?

Shipping

What is our Australian shipping policy?

What is our International shipping policy?

What is our Australian shipping rates?

What is our United States of America shipping rates?

What is our other International shipping rates?

What are our Australian delivery time frames?

What are our international delivery time frames?

Exchanges

What is our exchange policy?

What criteria must you abide by in order to be eligible?

Returns

What is our returns policy?

Damaged Goods

Did you receive a damaged item?

Warranty

What is our warranty policy?

How long is our warranty policy?

What is not included in our warranty policy?

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